Carlson Toyota Providing HOPE

August 2nd, 2023

A HOPE Place Resident has been trying to find a car to purchase for the last couple of months. She wanted a car to help support her ability to go to work and complete other daily tasks. After visiting a few dealerships, she found a car and was ready to buy it. She then found out the price of insurance and the down payment was higher than she was originally told, so she decided to go elsewhere.

The resident was with a friend on Saturday discussing the difficulties she has been having with purchasing a car and how not having a car is impeding her commute to work and paying rent. She found she was paying $700-800 dollars a month for Ubers to get to work. She was getting to a point where paying for rent and other expenses was beginning to become stressful.

She ended up walking into Carlson Toyota and remained there for the rest of the day. She explained her situation to Wendy, her salesperson, who over the multiple hours she was at Carlson, talked to multiple other employees, asked them questions, for their opinions, and called a bank to see how they could help support her.

By the end of the day, they had adjusted the price, down payment, and interest rate to fit within her finances. Carlson assisted her with contacting the bank for a loan and helped her contact the insurance company to get the best deal. She had about 4 Carlson Toyota team members supporting her and doing everything they could to help.

Carlson realized our resident needed someone to give her a chance. A Carlson representative shared,

“Helping people like her is at the core of what we are founded on as a business”.

We want to give a huge thank you to Carlson for giving our HOPE Place Resident a chance and going above and beyond to make it possible for her to get a car. Carlson helped our resident experience HOPE!